Teamwork

Crew Resource Management for Healthcare

Crew Resource Management for Healthcare

The complex tasks involved in most healthcare procedures can introduce communication risks, such as role confusion within the team, interruptions, noise, and handovers. Crew Resource Management (CRM) provides a defined framework for addressing the underlying causes of communication problems and managing the consequences of these problems. Healthcare CRM team training involves defining the team, understanding basic human factors, and applying the knowledge to case studies and eventually the workplace.