Crew Resource Management for Healthcare

Crew Resource Management for Healthcare

The complex tasks involved in most healthcare procedures can introduce communication risks, such as role confusion within the team, interruptions, noise, and handovers. Crew Resource Management (CRM) provides a defined framework for addressing the underlying causes of communication problems and managing the consequences of these problems. Healthcare CRM team training involves defining the team, understanding basic human factors, and applying the knowledge to case studies and eventually the workplace. 

UAS Sightings & Encounters

UAS Sightings & Encounters

As the world continues to embrace the use of Unmanned Aircraft Systems (UASs), the challenges of integrating UASs with existing aircraft operations increase exponentially. To proactively address these issues, Fort Hill Group has developed two interactive visualizations based on 1,346 UAS sightings reported to the FAA by pilots, air traffic controllers, and civilians.

View the visualizations

FHG at Human Factors and Ergonomics Society: 2015 Annual Meeting

FHG at Human Factors and Ergonomics Society: 2015 Annual Meeting

Fort Hill Group was excited to participate in the  2015 Human Factors and Ergonomics Society Annual Meeting. The conference was held in Los Angeles, CA from October 26-30. Fort Hill Group presented a paper describing high-level human factors issues associated with NextGen Air Traffic Control Concepts. 

FHG at Physiological Closed-Loop Controlled Devices Workshop

FHG at Physiological Closed-Loop Controlled Devices Workshop

Fort Hill Group has been invited by the FDA to present some of our research, methods, and lessons learned at the upcoming Physiological Closed-Loop Controlled Devices Workshop on October 13-14 in Silver Spring, MD. We will be presenting lessons learned form applying prioritized risk-based requirements to inform the development of simulator-based training.  

Visualizing Aviation Safety Reporting

Visualizing Aviation Safety Reporting

Fort Hill Group has recently developed and published two interactive aviation safety visualizations based voluntarily reported safety issues from NASA's ASRS database. The first visualization provides an overall view of 100,000+ commercial aviation safety reports based reports filed between 1988 and 2014. The second visualization focuses on recent human factors trends by including reports citing specific human factors issues between 2009 and 2014. 

Thresholds

Thresholds

Most of us have had the experience of walking into a room with a purpose, but not remembering what that purpose was. Sometimes we have a general idea (I’m here to get something – but what was it?) and sometimes we have no idea why we entered the room. Often we have to retreat to the previous room in an attempt to remember our original purpose.